Welcome to the section providing information for tenants about their home and tenancy.

Please use the links on the right for a range of information and contact your neighbourhood services officer or income officer for enquiries about your tenancy and rent.

Who to contact

Housing Management looks after everything to do with tenancies of our 6,000 properties. This includes rent collection, tenancy enforcement, leasehold management, anti-social behaviour, abandoned vehicles and estate management. The team is led by Surinder Bains, Head of Housing Operations.

Our housing officers are divided into two teams: Income Management and Neighbourhood Services.

The Income Management team looks after all rent payments, rent related enquires and support with rent arrears. It also offers free benefits information to advise customers about benefits they may be entitled to.

The Neighbourhood Services team looks after all general tenancy enquiries, including estate management, anti-social behaviour and leasehold management.

Income management

The income management team includes money advice:

Income management
Area Income Recovery Officer (click the name to email)

Great Hollands, Mobile Home site, Town Centre, Wordsworth

Lynda Allen

Crowthorne, Owlsmoor, Priestwood 1 and 2, Sandhurst Ben Hutt

Bullbrook (Harmans Water side), Crown Wood, Easthampstead, Forest Park, Home Farm

Diana Robins

Ascot, Binfield, Birch Hill, Bullbrook, Deepfield Road, Hanworth, Warfield, Winkfield

Torben Schaldemose

Church Crookham, Harmans Water, Jennett's Park, Wildridings

Sue Burbridge

Arrears/garages/former tenants
Deepfield Road, Hanworth, Priestwood 1 and 2, Wordsworth

Ben Hutt
Arrears/garages/former tenants
Ascot, Bullbrook, Church Crookham, Great Hollands, Jennett's Park, Warfield, Winkfield
Ben Hutt

Arrears/garages/former tenants
Bullbrook (Harmans Water side), Crowthorne, Easthampstead, Harmans Water, Owlsmoor, Sandhurst, Shared Ownership

Ben Hutt
Arrears/garages/former tenants
Binfield, Birch Hill, Crown Wood, Forest Park, Home Farm, Town Centre, Wildridings
Ben Hutt
Money Advisor  Amelia Rowe
Legal Officer Elise Stocker
Customer Service Advisor Helen Hopcraft